Preparatory Bookkeeping
Preparatory bookkeeping: receipts, account reconciliation, reporting, and month-end preparation. In cooperation with certified tax advisors.
Learn moreBackoffice & Administration
Full-service back office — lean back, we handle everything. Financial ops, compliance, HR, customer service, and admin.
Running a business means dealing with bookkeeping, invoicing, tax filings, compliance registrations, HR processes, customer tickets, and mountains of documentation. We take over your entire back office so you can focus on what matters — growing your business. Our team handles preparatory bookkeeping and tax preparation in cooperation with certified partner tax advisors, manages EPR and compliance registrations across all EU countries, coordinates contract reviews with partner attorneys, runs your recruiting pipeline, and operates AI-powered customer service with ticket resolution. From accounts receivable and dunning to document management and virtual assistance, every operational process is covered. Licensed expertise is always provided through our certified partner network. All backoffice services are built on the Commerce 4.0 framework — developed and operated live for our own companies before we deploy them for clients. All services are provided and invoiced via Strong Brands United Corp.
What We Offer
Our Services
Invoicing & Accounts Receivable
Invoicing and accounts receivable: outgoing invoices, dunning, payment tracking, receivables management, and aging reports.
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Tax Preparation
Tax preparation: VAT returns, EC Sales Lists, Intrastat, OSS filings — we prepare, your tax advisor files. In cooperation with certified tax advisors.
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EPR & Compliance
EPR and compliance: WEEE, batteries, packaging, furniture, toys — registrations and reporting for all EU countries.
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Contract & Legal Coordination
Contract and legal coordination: terms and conditions, contracts, GDPR, and data privacy — prepared by us, reviewed by partner attorneys.
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Licensing & Permits
Licensing and permits: business registrations, import licenses, certifications, and regulatory approvals. In cooperation with partner attorneys.
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HR & Payroll
HR and payroll: onboarding, time tracking, employment contracts, payroll processing, and offboarding management.
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Recruiting Support
Recruiting support: job postings, candidate screening, interview coordination, and pipeline management for all positions.
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Customer Service & Ticketing
AI-powered customer service and ticketing: multi-channel support, ticket management, SLA tracking, and first-response resolution.
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Returns & Claims Management
Returns and claims management: returns, warranty cases, damage claims, and refunds — across all channels and marketplaces.
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Virtual Assistant
Virtual assistant services: admin support, research, data maintenance, correspondence, and scheduling for your business.
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Document Management
Document management: contracts, certificates, safety data sheets, and product documentation — organized, searchable, and always accessible.
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FAQ
Frequently Asked Questions
What is Backoffice as a Service for e-commerce?
Complete back-office operations — bookkeeping, invoicing, tax preparation, compliance, HR, customer service, and document management — delivered as a managed service. We built our backoffice infrastructure on the Commerce 4.0 framework for our own multi-country operations first.
Why outsource backoffice operations?
Outsourcing frees founders and managers to focus on growth while ensuring compliance, accuracy, and consistency in administrative tasks. We run the same backoffice operations for our own business — every process is proven and documented.
Do you work with licensed professionals for tax and legal matters?
Yes. For tasks requiring licensed expertise — tax filings, legal advice, audit preparation — we work in close coordination with certified partner accountants and attorneys. All preparatory work is done by our team within the Commerce 4.0 framework.