Preparatory Bookkeeping
Preparatory bookkeeping: receipts, account reconciliation, reporting, and month-end preparation. In cooperation with certified tax advisors.
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Backoffice & Administration
Virtual Assistant
Virtual assistant services: admin support, research, data maintenance, correspondence, and scheduling for your business.
Administrative tasks consume valuable time that should be spent on strategic activities. Our virtual assistant service provides reliable, trained support for the operational tasks that keep your business running. We handle email management, calendar coordination, data entry and maintenance, document preparation, travel booking, meeting scheduling, and general correspondence.
Our VAs are experienced with e-commerce business processes and tools including marketplace platforms, project management systems, and CRM software. Tasks are managed through structured workflows with clear communication protocols and quality checkpoints. Whether you need part-time support for a few hours per week or full-time dedicated assistance, we scale to your requirements.
All work is performed under strict confidentiality agreements with secure access management. Our VA workflows are built on the Commerce 4.0 framework — developed through managing our own distributed operations team before we deploy them for clients.
FAQ
Frequently Asked Questions
What does a virtual assistant service include?
Our virtual assistant service covers administrative support, research, data entry, correspondence, calendar management, and task coordination — delivered by trained virtual assistants supervised within the Commerce 4.0 framework. We use the same virtual assistant infrastructure for our own operations.
How are your virtual assistants trained?
Virtual assistants follow documented SOPs, use our Commerce 4.0 framework tools, and receive ongoing quality oversight. Our virtual assistant training methodology was developed through managing our own VA team — every process is standardized and proven.
Can virtual assistants handle e-commerce specific tasks?
Yes. Our virtual assistants are trained in marketplace operations, product data management, customer inquiries, and compliance reporting. Each virtual assistant works within the same Commerce 4.0 framework tools and processes we use for our own e-commerce business.
Backoffice & Administration
Related Services
Invoicing & Accounts Receivable
Invoicing and accounts receivable: outgoing invoices, dunning, payment tracking, receivables management, and aging reports.
Learn moreTax Preparation
Tax preparation: VAT returns, EC Sales Lists, Intrastat, OSS filings — we prepare, your tax advisor files. In cooperation with certified tax advisors.
Learn moreEPR & Compliance
EPR and compliance: WEEE, batteries, packaging, furniture, toys — registrations and reporting for all EU countries.
Learn moreContract & Legal Coordination
Contract and legal coordination: terms and conditions, contracts, GDPR, and data privacy — prepared by us, reviewed by partner attorneys.
Learn moreLicensing & Permits
Licensing and permits: business registrations, import licenses, certifications, and regulatory approvals. In cooperation with partner attorneys.
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