Webshop Management
Webshop management for JTL, PlentyMarkets, Shopify, WooCommerce, and Shopware — products, pricing, promotions, and orders.
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E-Commerce Operations
Full-service e-commerce operations: webshop management, marketplace optimization, product data, customer service, and feed management.
Managing e-commerce operations across multiple platforms, marketplaces, and countries is complex. We take over your entire e-commerce operations stack — from webshop management on Shopify, WooCommerce, and PlentyMarkets to marketplace optimization on Amazon, Walmart, eBay, TikTok Shop, Kaufland, ManoMano, and more. Our team handles product data management with Golden Record methodology, listing creation and optimization, order processing, customer service with AI-powered ticket resolution, and multi-channel feed management. Whether you need full managed services or support for specific operational bottlenecks, we scale with your business. With experience across 29 European marketplaces and the US market, we bring operational excellence to every channel you sell on. All services are built on the Commerce 4.0 framework — developed and operated live in our own multi-marketplace commerce operations across Europe and the US.
What We Offer
Our Services
Product Data Management
Product data management: texts, attributes, images, schema markup, cross-channel sync, and Golden Record methodology.
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Amazon Management
Amazon account management: listings, PPC advertising, A+ content, Brand Registry, FBA/FBM optimization, and compliance.
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eBay Management
eBay account management: listings, Promoted Listings, shop design, category optimization, and performance tracking.
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Marketplace Management
Marketplace management in the US and Europe: Walmart, Target Plus, TikTok Shop, Etsy, Kaufland, Otto, and more — listings, optimization, and compliance.
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Customer Service
AI-assisted multilingual customer support — ticket handling, returns processing, and multi-channel management for e-commerce brands.
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Order & Supply Chain
Order and supply chain management: order processing, supplier communication, EDI tracking, and shipping coordination.
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Feed Management
Feed management: shopping feeds, marketplace feeds, comparison portals, and tools like Channable — optimized for every channel.
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FAQ
Frequently Asked Questions
What are e-commerce operations services?
E-commerce operations cover the full backend of online selling — webshop management, product data, marketplace optimization, order processing, customer service, and supply chain coordination. At Strong Brands United, we built our operations infrastructure on the Commerce 4.0 framework for our own multi-marketplace business before offering it to clients.
Why outsource e-commerce operations?
Outsourcing e-commerce operations lets you scale without building expensive in-house teams. We run the same operations for our own business across 9 Amazon marketplaces and multiple channels — so you get proven processes, not theoretical playbooks.
How does the Commerce 4.0 framework improve e-commerce operations?
The Commerce 4.0 framework integrates AI automation, real-time data management, and cross-marketplace synchronization into a unified operational methodology. It was developed through our own multi-country commerce operations and continuously refined based on real performance data.
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