Webshop Management
Webshop management for JTL, PlentyMarkets, Shopify, WooCommerce, and Shopware — products, pricing, promotions, and orders.
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E-Commerce Operations
Order & Supply Chain
Order and supply chain management: order processing, supplier communication, EDI tracking, and shipping coordination.
Efficient order fulfillment requires seamless coordination between your sales channels, warehouse, suppliers, and shipping partners. We manage the entire order lifecycle — from order capture and validation through supplier communication, shipping coordination, and delivery confirmation. Our team handles EDI-based order processing, purchase order management, dropship coordination, and multi-warehouse inventory allocation.
We track shipments across carriers, manage exception handling for delayed or damaged orders, and ensure customers receive proactive communication at every stage. Our supply chain management includes supplier performance monitoring, lead time analysis, and safety stock optimization. Whether you fulfill from your own warehouse, use FBA, or rely on dropship partners, we keep everything running smoothly.
FAQ
Frequently Asked Questions
What does order and supply chain management include?
End-to-end order processing, inventory planning, supplier coordination, fulfillment optimization, and shipping management across all channels. We built our supply chain operations on the Commerce 4.0 framework — managing our own logistics across multiple countries and fulfillment centers.
How do you optimize fulfillment for multi-channel sellers?
We analyze order patterns, negotiate carrier rates, optimize warehouse allocation, and implement smart routing to minimize shipping costs and delivery times. The same fulfillment strategies we use for our own multi-marketplace operations.
Can you manage FBA and own-warehouse fulfillment simultaneously?
Yes. Hybrid fulfillment — splitting inventory between FBA, third-party logistics, and own warehouses — is standard in our operations. The Commerce 4.0 framework includes decision logic for optimal fulfillment routing.
E-Commerce Operations
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